Delete your Velvet account
You can initiate and complete account deletion inside the Velvet AI iOS app.
In-app deletion path
- Open Velvet AI.
- Go to Settings.
- Open Account & Privacy.
- Tap Delete account and Velvet data.
- Confirm the deletion prompt.
This removes the local guest or Apple-linked Velvet account, conversations, favorites, matches, app preferences, and local Velvet media/cache. If a backend Premium account exists, Velvet also requests deletion of the linked backend account and entitlement record.
Need help?
If you cannot access the app, email support@velvet.enriqueivars.com with the subject "Account deletion request". Do not include sensitive personal information in the email.